We met Joseph and Margaret in our community and in the course of our conversation, discovered that they did renovations and we were looking for a contractor to do our renovations. It can be very tricky hiring someone from one’s community, should something go wrong. There were no worries with Joseph, Margaret and their entire team, however. It has been 4 months since we moved back into our renovated condo and we can’t say enough about our renovations. They exceeded our hopes and expectations.
Our strata shut our renos down three months into the renovations because of Covid-19…the day before our flooring was about to be installed. In mid May, we requested of our strata to start renovations back up, proposing strict precautions and protocols to follow to protect and reassure all the seniors in our building. It became the standard for all renovations in our building. Joseph and his crews were exceptional in their sensitivity to all our residents, our strata and our needs as his customer. They certainly went the extra mile with our build.
Joseph and Jim were a dream to work with in the design phase. They listened well to us and created designs that were perfect for our needs. Building storage solutions was key and the end result exceeded our hopes. Jordan, Joseph’s trades foreman, was outstanding to work with. He was thorough, flexible, continually went the extra mile on every design change and delivered high quality work; a true craftsman. He was thoughtful, creative, patient and so respectful.
Joseph was transparent through it all. He kept us apprised of all challenges, glitches and city code requirements. His professionalism, trades experience and having renovated other condos, helped us anticipate and navigate strata fears, expectations and idiosyncrasies. The city was very difficult to work with but the Indoor Outdoor Guy’s determination, graciousness, professionalism and flexibility was excellent through the whole permit process.
We would highly recommend the Indoor/Outdoor Guy Renovations to anyone for high quality craftsmanship and trustworthiness.